Designing Systems People Can Actually Support
Systems are often designed for correctness and performance. Supportability comes later. If at all. That ordering is backwards. Supportability Is a Feature If a system cannot be understood under pressure, it is incomplete. Supportable systems have: clear boundaries predictable behavior obvious ownership simple failure modes visible state These are design choices. Clear boundaries mean you know where one service ends and another begins. You can reason about dependencies. You can isolate failures. You can answer “is this my problem or someone else’s” quickly. ...